Class 1 - ׽ͼ: Specialist services & support for young people facing adversity

׽ͼ

׽ͼ Education And Care Centre

1.1.   Our Location
1.2.   Management Structure
1.3.   Governance
1.4.   Board and Trustees
1.5.   Mission statement
1.6.   Strategy
1.7.   Complaints
1.8.   Opening Hours
1.9.   Children’s Rights
1.10. How to make an information request
1.11. Our charges for information which has not been published
1.12. Legal Framework
1.13. How the school is held accountable, including reporting requirements of regulators
1.14. Strategic agreements with other bodies


1.1. Location

׽ͼ Education and Care Centre
Goudie Street
Paisley
PA3 2LG
Tel: 0141 889 0044
Email: info@kibble.org
http://www.kibble.org/about-us/contact-us/

1.2. Management Structure

Chief Executive
Jim Gillespie

Chief Operating Officer
Sinclair Soutar

Executive Directors
Neil McMillan

Details correct at time of writing. /about-kibble/guidance-and-governance/

1.3. Governance

׽ͼ has one of the most rigorous and respected governance models in the sector, with guidance and governance remaining the responsibility of Miss Elizabeth ׽ͼ’s Trustees and their successors in office set out in our original Trust Deed of 1841.

Trustees of The Miss Elizabeth ׽ͼ Trust sit as non-executive directors on the Board of ׽ͼ Education and Care Centre (established in 1995).  Members of the senior staff team sit as executive directors, and the Company Secretary has administrative responsibilities for the board.  The Trustees meet quarterly and monthly Board meetings are augmented by a range of sub-committees providing rigour and independence, essential to the efficiency and effectiveness of the organisation’s work.  The senior staff are not paid for their directorial responsibilities, and the Trustees are all volunteers.

1.4. Our Board and Trustees

Non-Executive Directors
David Nairn, Chair of Board
Duncan Sloan, Vice Chair
Paul Allen
Tom Armstrong
Dr Graham Connelly
Stuart McNeill
Mary Hackett
Brendan Harris
Alexander Patrick Brown
Margaret Ralston McCartney

Executive Directors
James Gillespie – Chief Executive Officer
Sinclair Soutar – Chief Operating Officer
Neil McMillan

Trustees
Marion Hunter Jackson, Chair of Trust
Provost Lorraine Cameron
Sheriff Principal Duncan Murray
Sheriff T McCartney
Sheriff S Murphy
Jimmy Cochrane
Reverend Gordon Armstrong

Company Secretary
Lesley Moraig Boyle

Details correct at time of writing. /about-kibble/guidance-and-governance/

1.5. Mission

׽ͼ exists to provide a stable, purposeful, safe and happy environment for young people at risk. It aims to be a place where pupils and staff live and work together in spirit of trust, mutual respect and cooperation. By investing in people and setting high standards of work and behaviour, individuals and teams develop their full potential in learning, changing and growing.

1.6. Strategy

Our nineteenth century philanthropic founder, Elizabeth ׽ͼ, was heiress to a textile fortune and on her death in 1840, she left a portion of her wealth to establish a home for “youthful offenders”. ׽ͼ has evolved for more than a century and a half from this point while always staying true to its original mission of supporting young people facing adversity.

׽ͼ contributes to national outcomes for Education and complies with the national framework for secure care services.

Education

Our school provides education and care in residential and day schools for children and young people with complex needs (including social, emotional and behavioural challenges).

Secure Accommodation

׽ͼ provides a full curriculum of care, including a range of educational, health and behavioural programmes for young people. In addition, the units carry out tailored programmes of work to prepare young people for their transition back into the community.

1.7. Complaints

At ׽ͼ we take complaints very seriously and ensure that they are treated as confidential. If you are unhappy with any of our services and would like to talk to us about this, we can be contacted at:

Telephone number: 0141 889 0044

Postal address:
׽ͼ Education and Care Centre
Goudie Street
Paisley
PA3 2LG

Or alternatively:
Company Secretary
Milne Craig
Abercorn House
79 Renfrew Road
Paisley
PA3 4DA

You can also make a complaint to the Care Inspectorate or Education Scotland at:

Care Inspectorate

Telephone number: 0345 600 9527

Address:
Care Inspectorate
Compass House
11 Riverside Drive
Dundee
DD1 4NY

Education Scotland

Telephone number: 0131 244 4330

Address:
Education Scotland
Denholm House
Almondvale Business Park
Almondvale Way
Livingston
EH54 6GA

1.8. Opening Hours

׽ͼ operates 24hrs per day, 7 days per week, and 365 days per year.

1.9. Children’s Rights

Our aim is for all children and young people at ׽ͼ to know their rights and to have these rights protected.  In order to achieve this we need all adults who are working with our children and young people to assist in making them aware of their rights, as well as working together to protect their rights.  For further details on children and young people’s rights, please see the Children and Young People’s Commissioner’s website at:

1.10. How to Make An Information Request

Under the Freedom of Information (Scotland) Act 2002, you are entitled to access information held by us.

Under the Environmental Information (Scotland) Regulations 2004 (EIRs) you are also entitled to have access to environmental information held by us.

Under the Data Protection Act 1998, you have the right to access personal information which we may hold on you, or to rectify any information which may be inaccurate.

For FOISA or EIR requests, if you are unable to locate the information you require on our website, you have a right to request this information from us.

There are several ways in which to access this information:

Online:
The information in our Publication Scheme is available to access via our website. This Guide to Information contains hyperlinks, which should direct you to the relevant page or document. If you are still unable to access the information you require, the please contact the Information and Records Officer by any of the following methods:

Electronically

Our ‘Request for Information’ form is available to download. This can be completed and returned to Information&Records@kibble.org

Post:
Information & Records Officer
׽ͼ Education and Care Centre
Goudie Street
Paisley
PA3 2LG

Telephone: 0141 889 0044

Please ensure in all correspondence that you include name and address details, as well as exact details of the information required.

In some cases it may be possible to attend an appointment at our offices in order to view information.

For Data Protection Requests known as a ‘Subject Access Request’. This can be done by using any of the following options:

Electronically

Download the Subject Access Request form. This can be completed and returned to Information&Records@kibble.org

Post:
Information & Records Officer
׽ͼ Education and Care Centre
Goudie Street
Paisley
PA3 2LG

Telephone:  0141 889 0044

As well as the request form, the requester will be required to provide proof of identity by means of 2 forms of personal ID – one photograph ID, and one with their current address.

We are able to charge a fee of £10 in order to process a subject access request; however we will advise you if this is required.

You request will be dealt with within 40 calendar days.

Personal data will only be retained for the length of time the data is required for the specific purpose for which it was acquired. To retain personal data for longer than it is required is a breach of the 5th data protection principle.

Complaints

Help us to help you

Please tell us if you are unhappy with the way in which your request for information was handled.

  • Did we fail to respond to your request within 20 working days?
  • Did you not receive all the information you requested?
  • Do you disagree with the way in which we applied an exemption to some of the information you requested?

Complaints Procedure – Freedom of Information (Scotland) Act 2002

We take our obligations under the Freedom of Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004 very seriously. If, for any reason, you are dissatisfied with the way in which your request for information has been handled, you may invoke the following complaints procedure.

Complaints Procedure

Address your written complaint to the:

Information & Records Officer
׽ͼ Education and Care Centre
Goudie Street
Paisley
PA3 2LG

The complaint will be investigated and responded within 20 working days.

If, after exhausting ׽ͼ’s complaints procedure, you are still dissatisfied with the outcome, you may refer the matter to the Scottish Information Commissioner at:

Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
KY16 9DS

1.11. Our Charges For Information Which Has Not Been Published

Where information is available to download online via our website, or where it can be sent electronically by email, there will be no fee charged. However, where the information you are requesting is by paper copy or on a computer disc, we may impose a charge. This charge will be no more than the cost we incur for the reproduction and postage.

If a charge is applicable to your information request, then you will be advised of the charge and how this has been calculated.

Please be aware that the requested information will not be provided until the payment has been received.

Reproduction costs:

Standard A4 copies (Black and white) will be charged at £0.0045 per single sheet

Standard A4 copies (Colour) will be charged at £0.0475 per single sheet

Secure pen drives will be charged at £20.00 plus VAT (a higher charge may apply for larger pen drives).

The cost incurred by us to send the information to the requester by post, will be passed on to the requester.

Charges for information which is not available under the Publication Scheme:

If you submit a request for information which is not available under the scheme, the charges will be calculated as follows:

FOISA requests – If the request involves a lot of work, we may charge in accordance with the Fees Regulations under Section 9 of the Freedom of Information (Scotland) Act 2002. The regulations state:

  • The first £100 of costs are provided free of charge.
  • For projected costs greater than £100, we may issue a fees notice, in which we will charge up to 10% of the portion between £100 up to £600 (i.e. to a maximum of £50).
  • Where projected costs include the cost of staff time in locating and retrieving the information, the cost of staff time must not exceed £15 per hour for each member of staff involved in the task. This is a maximum rather than a standard rate to be applied in every case, particularly where staff costs prove to be lower.
  • The prescribed maximum amount is £600. We may charge the full amount for a request which exceeds £600, but can refuse a request if the cost of answering it breaches this limit.

Environmental information requests – we will calculate charges as with FOISA requests, where staff time will be capped at £15 per hour, costs of putting the information into a particular format will be included, as well as reproduction and postage costs. The first £100 of costs will be free of charge. Where the costs are greater than £600, we may charge the full amount, or refuse if the costs involved exceed this limit. Where a fee is being charged, the requester will be advised of the charge. Information will not be disclosed until payment has been received by us. Please be aware that our response timescale will be suspended until payment has been made. Where environmental information is viewed at our premises, there will be no charge.

1.12. Legal Framework

The British Institute of Learning Disabilities (BILD). Please see their website:

Children’s Hearing (Scotland) Act 2011. Please see the UK Legislation website at:

Children (Scotland) Act 1995. Please see the UK Legislation website at:

Children and Young People (Scotland) Act 2014. Please see the UK Legislation website at:

Criminal Procedure (Scotland) Act 1995

The Data Protection Act 1998. Please see the UK Legislation website at:

The Education Act 1996 can be found on the UK’s Legislation website at:

The Equality Act 2010 can be found at the UK Legislation website at:

Foster Children (Scotland) Act 1984. Please see the UK Legislation website at:

The Fostering of Children (Scotland) Regulations 1996

The Freedom of Information (Scotland) Act 2002. Please see the UK Legislation website at:

The General Teaching Council For Scotland (GTC). Please see their website:

Getting it right for every child (GIRFEC). Please see the Scottish Government website for Regulations at:

The Human Rights Act 1998. Please see the UK Legislation website at:
.

Looked After Children (Scotland) Regulations 2009 (Part 2). Please see the Scottish Government website for Regulations at:

Protection of Vulnerable Groups (Scotland) Act 2007. Please see the UK Legislation website at:

Regulation of Care (Scotland) Act 2001. Please see the UK Legislation website at:

The Residential Establishments – Child Care (Scotland) Regulations 1996

Scottish Government (2014) National guidance for child protection. Please see the Scottish Government website for Regulations at:

Support and Assistance of Young People Leaving Care (Scotland) Regulations 2003. Please see the Scottish Government website for Regulations at:

1.13. How The School Is Held Accountable, Including Reporting Requirements of Regulators

To view ׽ͼ’s Annual Review for 2017/2018, please see our website at:
/wp-content/uploads/2018/11/kibble-annual-report-2017-18.pdf

To view ׽ͼ’s Annual Review for 2016/2017, please see our website at:
/wp-content/uploads/2017/05/kibble-annual-review-2016-1.pdf

To view ׽ͼ’s Annual Review for 2015/2016, please see our website at:
/annual-review-2015/

To view ׽ͼ’s Annual Review for 2014, please see our website at:
/annual-review-2014/

To view our Annual Review for 2013, please see the following document:
/annual-review-2013/

For older Annual Reviews, please see our website at:
/about-us/downloads/

A Care Service Inspection Report, carried out by the Care Inspectorate in 2018, in relation to our School Care Accommodation Service can be found on our website at:
/wp-content/uploads/2018/12/inspection-report-school-care-accommodation-august-2018.pdf

Residential Inspection Report, carried out by the Care Inspectorate in 2014, can be found on our website at:
/wp-content/uploads/2017/03/residential-inspection-report-january-2014.pdf

A Care Service Inspection Report, carried out by the Care Inspectorate in 2019, in relation to our Secure Accommodation Service can be found on our website at:
/wp-content/uploads/2020/02/inspection-report-safe-centre-december-2019.pdf

An Education Scotland and Care Inspectorate joint Inspection Report September 2016 can be found on our website at:
/wp-content/uploads/2016/10/residential-special-schools-kibble-education-and-care-centre-6-September-2016.pdf

A Care Service Inspection Report, carried out by the Care Inspectorate in 2018, in relation to our Intensive Fostering Services can be found on our website at
/wp-content/uploads/2018/05/IFS-Inspection-Report-March-2018.pdf

A Care Service Inspection Report, carried out by the Care Inspectorate in 2018, in relation to our Adult Placement Services can be found on our website at
/wp-content/uploads/2018/05/APS-Inspection-Report-March-2018.pdf

A Care Service Inspection Report, carried out by the Care Inspectorate in 2017, in relation to our Arran Villa Care Home Service can be found on our website at:
/wp-content/uploads/2018/02/arran-villa-inspection-report-october-2017.pdf

A Care Service Inspection Report, carried out by the Care Inspectorate in 2017, in relation to our ׽ͼ Housing Support Services can be found on our website at:
/wp-content/uploads/2018/02/housing-support-service-inspection-report-december-2017.pdf

The Scottish Social Services Council (SSSC). Please see their website at:

Office of the Scottish Charity Regulator (OSCR). Please see their website at:

The General Teaching Council for Scotland (GTC). Please see their website at:

1.14. Strategic Agreements With Other Bodies

We currently have strategic agreements with:

  • Strategic Agreement with Good Shepherd Secure Unit
  • Scotland Excel
  • Glasgow City Council
  • Who Cares
  • SSSC
  • Police Scotland
  • MAERG